ABOUT

Hi! I’m Patrice - a dedicated social media manager, brand strategist, and community cultivator specializing in fostering growth, engagement, and retention. Through diverse experiences ranging from internal and employee engagement to user interaction and social community development, I've honed a versatile skill set enabling me to establish and nurture meaningful connections.

Below you’ll find my platform experience, professional skills, previous work history, and education.

  • Adobe Creative Cloud,raze, Canva, Campaign Monitor, Confluence, Figma, GoogleSuite, Instagram, LinkedIn, Mixpanel, MS Office, Sprout, Trello, Twitter/X, Typeform

  • Self-starter, customer relationship management, project management, community management, email marketing, strategic planning, social media community management, social media marketing and management, digital design, copywriting

  • January 2024-Present | Remote

    Managed cross-departmental projects, targeted marketing, and social media workflows.

    Revitalized Stocktwits’ Instagram strategy to increase brand visibility

    197% increase in engagement

    13 million organic impressions

    Collaborated cross-functionally with marketing, design, and product, deploying initiatives through social, email, and push notifications to elevate user engagement

    Boosted DAU by 40% via Trading Competition and Options Trading CTA strategies

  • January 2023-January 2024 | Remote

    Increased team engagement by orchestrating program launches and events, improving overall company culture.

    Created a comprehensive lunch and learn program providing product education on complex topics such as options trading

    Planned and executed an international off-site team event for over 75 people from 8 countries for a 5 day retreat

    Managed vendor partnerships and budget optimization to create and implement employee events

    Climate survey depicted 30% boost in employee satisfaction

  • October 2021-December 2022 | New York, NY and Remote

    Project lead, emphasizing on collaboration and relationship-building to meet various objectives.

    Co-produced the "Girls Just Wanna Have Funds" podcast, developing an outreach strategy to potential partners and guests

    Managed all social platforms, generating 500,000 organic impressions

    Researched and solidified brand partnerships such as EightSleep, and AskZeta

    Responsible for guest research and scheduling for guests like Denise Shull and Morgan Housel

    Crafted and executed a virtual charity poker tournament

    Raised $70,000 in 2021 and $90,000 in 2022 with 500+ attendees

    Personally responsible for securing industry celebrities like Jack Schwager and Jim O'Shaughnessy

    Developed Community Ambassador Program, fostering a community for investors via building in-person programs for app superusers

    Program grew from 3 groups and ~ 15 attendees/group, to 15 groups and ~ 50 attendees/group

  • October 2018-October 2021 | New York, NY

    Created and implemented a unique onboarding program

    Adopted by over 20 new employees

    Implemented a 24/7 support team in collaboration with the Head of Community utilizing Kustomer, API, and manual moderation

    Improved NPS score from 10 to 19

Stocktwits, Inc.

  • Server | March 2022-February 2023

    Dedicated part-time server committed to ensuring customer satisfaction through friendly and accessible service.

  • Server, Bar Manager, Bartender | Summers 2014-2019

    Managed operations as a bar manager, bartender, and server in a high-volume Hampton’s destination.

    Created and managed social media accounts to engage customers and promote special events throughout the summer.

Hospitality

SUNY Plattsburgh - Plattsburgh, NY Bachelor of Arts in Public Relations May 2017

Florence University of the Arts - Florence, Italy Semester Abroad Fall 2016

Education